Hearing loop

A hearing loop is an accessibility feature designed to support clients who are deaf or hard of hearing. When used with compatible hearing aids or cochlear implants, a hearing loop helps reduce background noise and makes conversations with our team clearer and easier to understand.

A hearing loop sends sound directly to compatible hearing devices when they are switched to the appropriate setting. This can help improve communication at reception desks and during consultations by providing a clearer audio signal and reducing surrounding noise.

Accessibility facilities vary between practices. If you would benefit from hearing loop support, we recommend contacting your local practice before your appointment to check availability and discuss any accessibility requirements. Our team will be happy to help.

Many of our practices offer additional accessibility features, such as wheelchair access, accessible parking and assistance from our team during your visit. We are committed to making veterinary care as welcoming and accessible as possible for all clients.