24/7 Online Consultations

A 24-hour online vet consultation is a service that gives you on-demand access to qualified veterinary advice via video or telephone. It allows you to discuss your pet’s symptoms, behaviour, or general health concerns without needing to visit the practice straight away.

During an online consultation, a vet can talk through your pet’s symptoms, and guide the next steps. This may include advice for home care, whether you should book an in-practice appointment, or if your pet needs to be seen by an emergency vet.

Online consultations are suitable for a wide range of concerns, including minor illnesses, skin issues, behavioural questions, and follow-up advice after treatment. While not all conditions can be diagnosed remotely, this service can provide reassurance and help you decide what to do next.